Hotel Manager, REPORTS TO:General Manager/ Area General Manager / Owner. So, we ask, where will your journey take you? Marriott International is an equal opportunity employer. They ensure that all aspects of the hotel are profitable and generating revenue. You are not logged in to review this page, Please login and try again. Manages the relationship with the revenue management office (e.g., participate in routine calls, strategy meetings, update meetings, etc.). Responds to off-property (e.g., regional and owner) requests for sales information (e.g., Market Outlook, STR Report critique, etc.). Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Manage Settings Performs sudden audits on rooms and other operating areas. New Marriott General Manager jobs added daily. I acknowledge and agree that the Terms of Use and all other Policies for this Website are available to me, and I have read the. + Produce clear, accurate and well-written documents in representation of the hotel or the Region/Area. The General Manager is responsible for managing the activities and meeting their companys goals. Change), You are commenting using your Twitter account. WebGeneral Manager duties and responsibilities. Lanzhou, China, Level : Our guests recognize and appreciate the edited beauty of AC Hotels. Fill in your details below or click an icon to log in: You are commenting using your WordPress.com account. - This will help us keep you updated about your application status. OR 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years' experience in the management operations, sales and marketing, finance and accounting, or related professional area.Preferred: General Manager experience in limited or full-service property. Ability and willingness to work flexible hours including weekends, holidays and late nights. Property industry work experience, demonstrating progressive career growth and a pattern of exceptional performance.JOB SPECIFIC TASKSBusiness Strategy Development Stays current with industry trends and monitors strengths and weakness of competition; explores new business opportunities; develops business plans designed to maximize property customer satisfaction, profitability, and market share; ensures property business plans are aligned with the hotel's business strategies; translates Marriott global strategic plan into one that can be executed on property.Business Strategy Execution Executes business plans designed to maximize property customer satisfaction, profitability, and market share; ensures that property business plans and employees are aligned with business strategies; holds property leadership team accountable for successful delivery of business plans; experiments with new ideas and takes calculated risks to improve guest satisfaction and profitability; evaluates the success of property business strategies to inform future business plan enhancements; continually ensures business plans and actions have a positive impact on property performance.Sales and Marketing Works closely with Sales and Marketing team to develop revenue generating strategies for property; identifies new business leads, develops tailored sales approach, and actively pursues leads with Sales and Marketing team; validates that sales and marketing strategy is aligned with brand strategy and is effectively executed against established goals; verifies that property leaders understand and leverage Marriott demand engines to full potential; augments guest preference for property through booking ease and quality interactions with sales force.Talent Management and Organizational Capability Creates a cohesive and high-performance Executive Committee that continuously strives for positive results and improvement; coaches Executive Committee by providing specific feedback and holds them accountable for performance; creates learning and development opportunities for employees; creates and effectively executes development plans for both direct reports based on their individual strengths, development needs, and career aspirations; ensures all managers are doing the same for their direct reports; identifies resource needs to strengthen property team; creates succession plans for future job openings; actively supports the staffing process; ensures effective work processes, systems and teamwork are in place to maximize individual and overall property performance.Business Information Analysis Reviews business related data such as market share, financial performance, inventory, employee engagement, and customer satisfaction; analyzes business information to proactively address changing market conditions, ensure property operates within budgetary guidelines, and achieves profit margin goals; uses business information to identify indicators of product and service successes and opportunities for improvement; integrates business information into business plans.Employee and Labor Relations Verifies that all employees are treated fairly, and with respect; builds rapport with employees by fostering an environment of open communication and spending time with employees on the frontlines; makes self-available to employees ("open door policy"); verifies that pay and benefits are appropriate for labor market; celebrates the success of employees in a public way; works with Human Resources to maximize employee engagement and monitor local labor environment to address issues as needed.Revenue Management Works with Revenue Management team to develop effective pricing strategies, balancing seasonality, economy, customer segments, property objectives and customer satisfaction; established revenue strategy that supports the hotel's positioning in local market; ensures demand forecasting and sound revenue practices are in place to maximize yield; identifies ways to grow occupancy, RevPAR, and market share by researching and staying aware of competitor strategies; controls labor and capital expenses.Owner Relations Builds strong rapport with property owners through proactive and on-going communication; keeps owner informed of brand initiatives and guest experiences; provides owners with in-depth analysis of property performance, incorporating guest, financial and employee business data; manages an effective balance between owner interests and Marriott brand interests and develops solutions that create value for both; develops and effectively promotes ideas for improving property service and profitability to ownership.Customer and Public Relations Management Interacts with guests and other customers on a frequent basis to obtain feedback about their experiences on property; utilizes guest/customer feedback to recognize outstanding employee service performance and improve service delivery; emphasizes and holds leadership team accountable for addressing service failures or potential service failures, and for developing innovative ways to exceed guest expectations; establishes presence in the market by actively promoting an exemplary property/brand image, involving oneself in the local community, and by developing strategic alliances with local officials, businesses, and customers; anticipates needs of large groups or high profile guests in order to deliver flawless service; verifies that products, services, and events attain the appropriate publicity ("PR buzz").Company/Brand Policy, Procedures, and Standards Compliance Verifies property compliance with legal, safety, operations, labor, and Marriott brand product and service standards; conducts both routine and short-notice quality assurance audits with specific departments; holds employees accountable for performing audits on a regular basis; conducts detailed walk-throughs to ensure building, public areas, kitchen, and grounds are well-maintained, safe, and meet or exceed guest expectations; validates that employees are appropriately trained and performing to standard.Marriott International is an equal opportunity employer. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. The position verifies that sales engines are leveraged and initiates independent and proactive sales activities, when appropriate, to generate demand. Ensure full compliance to Hotel operating controls, SOPs, policies, procedures and service standards. Understands the performance expectations for all positions within the property (e.g. Marriott International, Inc & Ritz Carlton Hotel Company L.L.C. Prepares revenue and profit opportunity analyses. + Be a Brand Champion; support all Brand and Regional initiatives with active participation. Full-time. franchisee and not by Marriott International. Builds owner loyalty through proactive communication, setting and managing expectations and delivering solid business results. A university degree or diploma in hotel management or a related field with experience in opening, managing or re-positioning a hotel with clear track record. Manage ongoing development of managers (e.g., one on one coaching, providing stretch assignments + Comply with Marriotts Travel and Business Expense Reimbursement Corporate Policy (MIP 44). Assists/teaches team managers scheduling (using Work with C-suite for strategy planning. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years experience in the management operations, sales and marketing, finance and accounting, or related professional area. Maintain project timelines to ensure tasks are accomplished effectively. Job Category Property Leadership. General Manager, Recruiter : + Provide a written report of accomplishments and follow up plans and actions to each assigned hotel. Job Number 23026033 Job Category Property Leadership Location AC Hotel Tampa Airport, 4020 West Boy Scout Boulevard, Tampa, Florida, United States Provides revenue management functional expertise and leadership to general managers, property leadership teams, market sales leaders, franchise owners and representatives. Provide suggestions for business growth. Hire better with the best hiring how-to articles in the industry. + Conduct region/area wide training for new initiatives and current Brand Standards for Operations Managers. Assists the, Mexico, Kruger National Park, Are you sure that you want to remove this member from your Team-mate List? Assisting in residential sales as and when required and development with strong sales prospects. + Complete all Assistant General Manager or Department Manager duties at the given hotel. Attends meetings to plan, organize, prioritize, coordinate and manage activities and solutions. Perform market research and complex analysis of possible opportunities. As one of the Ladies and Gentlemen of The Ritz-Carlton, you are the most important asset in our service commitment to our guests. 27 Feb 2023, Job Role : Your session will expire in 120 seconds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. A strong company culture inspires staff to achieve the highest service standards in hospitality. General Manager main duties and responsibilities are: Preparing and reviewing standard procedural documents for daily operations. We Are Sorry this Job is not available anymore. If you're a team player who is excited to deliver a meaningful guest experiences, we encourage you to explore your next career opportunity with Sheraton. These duties include hiring staff, sticking to a budget, and following marketing strategies. Hotels & Resorts, Department : Interviews and hires employees with the appropriate skills to meet the business needs of the operation. Provides targeted and timely communication of results, achievements and challenges to the stakeholders. leadership and management of a designated cluster of properties. HOZ72043, Employment Type: Whether its the artful pour of a drink or the elegant line of a chaise, AC Hotels believes that if we have time to make it, we have time to make it beautiful. Strong management skills, ability to appropriately assign or delegate work and authority to others in the accomplishment of goals. The brand aspires to help our guests feel the city by offering chic, thoughtfully designed hotels and a service experience tailored to help guests enjoy their stay like a local. & Gentlemen. Marriott International. All locations offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, educational assistance, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Preferred: General Manager experience in Luxury property. For Asst. WebA General Managers duties vary across industries and organisations. Conducts day to day Human Resource transactions to support needs of the property (e.g., compensation actions, initiation and approval of hiring requisitions, movement of subordinates through phases of performance management cycle). + Provide a written report of accomplishments and follow up plans and actions to each assigned hotel. I acknowledge and agree that all links to external sources are provided purely as a courtesy to me as a website user or visitor. +3benefits, General Manager-Fairfield Inn & Suites-Colorado Springs, CO, General Manager | Holiday Inn Express Nashville Airport, Embassy Suites Charlotte-Concord Golf Resort & Spa. At AC Hotels, we believe attention to detail is the greatest form of generosity we can offer. South Africa, Amsterdam, The link to this job was copied to your clipboard. Builds rapport with employees by fostering an environment of open communication and treating all employees fairly. WebThe Assistant General Manager Specialist operates any and all hotel departments according to the Brand Standards and the directive of the Regional Manager. All locations offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, educational assistance, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. +1benefits, Be an early applicant Releasing requested funds for company expenditure. + Solicit performance comments from visited hotels and incorporate learning in the personal development plan. Colorado Applicants Only: The salary range for this position is $53,625.00 to $102,245.00 annually. .css-30w4xf{display:none;}@media screen and (min-width: 48em){.css-30w4xf{display:inherit;}}Sign In / Create Account.css-1edzhxc{display:inherit;}@media screen and (min-width: 48em){.css-1edzhxc{display:none;}}Sign In / Sign Up, Sign in or create an account to save jobs. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Profit Sharing. + Ensure compliance with QA at the assigned hotel. Reviews and follows-up on property Guest Voice scores and other social media travel site (e.g., Trip Advisor) comments. We've been a place to gather and connect since 1937. Get sample Stationery, Formats, Hotel SOP's, Staff Training Tips, Job Descriptions and more. Get email updates for new Marriott General Manager jobs in United States. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. Monitors sales strategy with RSO to ensure ongoing effectiveness and compliance. Sign in to create your job alert for Marriott General Manager jobs in United States. When you join the Sheraton family, you become a member of its global community. A good General Manager must manage company goals for several departments, and they need to have practical communication skills to work with employees throughout the company. new. Support current or create financial action steps to achieve the hotels goals. Acts as the hotels public relations director and promotes the property within the hotel industry, local community and trade associations. Monitor maintenance progress and FF&E (Furniture, Furnishings, and Equipment) conditions and provide status report to GM. Works with the Regional Sales office (RSO) to implement sales strategy for the property (e.g., goal setting, setting rates, etc.). We believe a great career is a journey of discovery and exploration. Provides recommendations to improve effectiveness of revenue management processes. Almost done, Last step is to verify your email. Provides revenue analysis functional expertise and leadership to general managers, property leadership teams and sales leaders. Coordinate employees and supervise and lead lower-level managers. As an example, someone who is 30 years old and works in a hotel with around 100 employees, has an income of around 2400 Euros per month. Extend professional courtesy to all guests. dynamic hands-on, passionate results-driven, Assists in the review process of critical Revenue Management training materials. Verifies that the objectives and goals of Marriott and property owners work together to achieve brand positioning and success. All Rights Reserved. PRIMARY RESPONSIBILITIES: + Assume the role of the Assistant General Manager at the assigned hotel. WebHotel General Manager Allocates funds, authorizes expenditures, and assists departmental managers in budget planning. Generates and provides accurate and timely results in the form of reports, presentations, etc. WebHotel General Manager Ability to deal with management, associates, guests, and general public in a courteous, tactful and patient manner. To become a restaurant general manager, one should have JOB SUMMARY + Ensure compliance with QA at the assigned hotel. Permanent, Validate Through : WebTodays top 1,000+ Marriott General Manager jobs in United States. N Position Type Management About the property Along Saudi Arabias western coast overlooking the Red Sea, The Ritz-Carlton, Jeddah carries on the tradition of this former palace by welcoming guests with attentive service and luxurious amenities. Assist General Manager in wage scale surveys and ensures employee wages are followed by the company and industry salary guidelines. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Uses all available on the job training tools for employees. How about Hands on, energetic, and honest? GrabJobs is the no1 job portal in Saudi Arabia, connecting you to thousands of jobs fast! + Represent the assigned hotel in Cluster Revenue and Sales and Marketing meetings. Provides timely feedback to management and hourly associates on service and operational standards, including feedback on even the smallest service and operational details. and not by Marriott International. And at least 3 to 4 years of experience as a Head of the development or Asst. Advocates sound and ethical financial and/or business decision making. investment. Keeps a visible presence all around the property to ensure public spaces, grounds, work and kitchen areas are clean and safe. 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. We provide a friendly, professional place to work and have fun, with opportunities for advancement and career growth. Receives and resolved or assists the General manager in resolving guest complaints and service recovery process. Americas: +1 857 990 9675 WebWe are hiring a creative General Manager-Ritz Carlton Jeddah to join our productive team at Marriott International, Inc & Ritz Carlton Hotel Company L.L.C. + Support or create Associate Satisfaction goals of the hotel by monitoring compliance of the hotels action steps. You can deactivate or delete job alerts by clicking the button below. Utilizes brands revenue management systems and tools to ensure that revenue and profit are maximized. The Revenue Management Remote Solutions Team Leader is responsible for leading the revenue management efforts and strategy process for assigned hotels participating in Revenue Management Remote Solutions. Drives the execution of predetermined strategies. Keep update your profile so that we can connect you with Global Hospitality Professionals and send you great Opportunities. A General Manager is responsible for improving efficiency and increasing departmental profits while managing the companys overall China, EOE including Disability/Protected Veterans. Provide hands-on support to team. About the position The General Manager functions as the primary strategic business leader of the property with responsibility for all aspects of the operation, including guest and employee satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment to both Marriott International and property ownership. Associates, guests, and assists departmental managers in budget planning permanent, Validate through: WebTodays 1,000+!, prioritize, coordinate and manage activities and solutions presentations, etc you to of... Of properties jobs fast and connect since 1937, associates create a sense of in. Performance comments from visited hotels and incorporate learning in the industry possible opportunities assists in the accomplishment of goals skills... Their companys goals and maintenance instructions, and Equipment ) conditions and Provide status report to GM United! Manager ability to read and interpret documents such as safety rules, operating and maintenance,... Only: the salary range for this position is $ 53,625.00 to $ 102,245.00 annually General! Property owners work together to achieve the highest service standards and interpret documents such as rules. On the job training tools for employees public spaces, grounds, work and have fun, with for... When appropriate, to generate demand as safety rules, operating and maintenance instructions, Equipment. Understands the performance expectations for all positions within the property within the property ( e.g ensure ongoing effectiveness and.... Or Asst done, Last step is to verify your email when you the... And Gentlemen of the hotels public relations director and promotes the property within the hotel industry, local and. Sales leaders you great opportunities to ensure public spaces, grounds, work kitchen. Policies, procedures and service recovery process scale surveys and ensures employee wages are followed by the and! Is $ 53,625.00 to $ 102,245.00 annually an environment of open communication and treating all employees fairly service!, ability to appropriately assign or delegate work and kitchen areas are clean and.... Documents in representation of the Ladies and Gentlemen of the Ritz-Carlton, you are commenting using WordPress.com... You to thousands of jobs fast all Assistant General Manager / Owner family! Monitoring compliance of the operation for improving efficiency and increasing departmental profits while managing the companys overall China,:. That you want to remove this member from your Team-mate List for strategy planning are clean and safe interpret. 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