Leave this blank if you'd like to publish your review anonymously. We use cookies to ensure that we give you the best experience on our website. How is that possible? Foot Locker has an average consumer rating of 2 stars from 101 reviews. Find the hottest sneaker drops from brands like kids-foot-locker-vip-club, Jordan, Nike, Under Armour, New Balance, and a bunch more. In the picture on their website (as well as the picture in their confirmation email), the Pop! Foot Locker provides services to a broad spectrum of consumers through its chain of footwear and apparel retail stores. Known as the premier location for performance athletic and casual sneakers, Foot Lockers trusted and knowledgeable staff are there to assist with all of your sportswear needs. Foot Locker aims to provide convenient and efficient sales of athletic footwear, apparel, and accessories to consumers across its native US, as well as internationally to markets across Europe, Asia Pacific, and the Middle East. Foot Locker owns or leases 3,423 retail outlets worldwide. We do our best to respond within one business day. The second iteration brings back the smooth ride and cloud-like comfort of React foam. Additionally, Foot Locker operates social media accounts with Facebook, Twitter, Instagram, and YouTube, through which it is able to interact with customers directly. Phone. Foot Locker, Inc. leads the global celebration of athletic shoes and youth culture through a portfolio of brands including Foot Locker, Kids Foot Locker, Champs Sports, Eastbay, atmos, WSS and Sidestep. The shoes came in 3 day and guess what they are FAKE.. In 1988 FW Woolworth incorporated Woolworth Corporation, which took over the management of Foot Locker. Product shipment, payment, communication, billing, and any kind of service-related complaint about Kids Foot Locker can be filed via the specific Kids Foot Locker complaint section. The first time I received it, it was the wrong color, dark grey. Foot Locker offers you more access to what you love! To unlock your profile and take advantage of all features on CareerBuilder.com, you need first to upload or build a resume, Help us improve CareerBuilder by providing feedback about this job: By providing quality customer care, Foot locker intends to secure recurring business. Verma has extensive experience of the retail and ecommerce sectors. DOMESTIC CUSTOMERS 1.800.991.6815. By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Get your hands on the latest styles in casual and athletic wear from head to toe. (Currently not available for CA and PA Customers), Our Live agents are available daily from 8 am to 11 pm (CST). How much can I save with the military discount? File a complaint at ComplaintsBoard.com. Mon 8:00 am - 11:00 pm Tue 8:00 am - 11:00 pm Wed 8:00 am . For the biggest sneaker aficionados, FootLocker.com also offers a schedule of release dates for the hottest and most anticipated styles months ahead of their drop. A member of our Customer Care team will respond as soon as possible. He held this role for two years before joining Foot Locker. Do they not know thier inventory before selecting raffle winners? How do I complete a return/exchange by mail? Snag the hottest shoes and apparel from brands like Nike, adidas, Under Armour, Puma, Champion, and more. My packages were split into two order one was delivered on 07/27/2022 @12:34pm and the second package delivered on 07/28/2022 @ 12:07pm left at the front door. I am so grateful for her kindness and help this holiday season. Shop the latest selection of Shipping Information at Foot Locker. Foot Locker Opening Hours You can place your order at any time of the day. . Monday - Friday 7 am - 8 pm (CST)Saturday - 8 am - 5 pm (CST), Click the Chat Icon on the bottom right to get started. I have been wearing my shoes for 12 months and they look as good as new. So it all looks negative?\r\n\r\nMy experience was fine, thanks!". Online resources to advance your career and business. Kansas City, MO 64131. Free shipping for FLX members. View customer complaints of Foot Locker, BBB helps resolve disputes with the services or products a business provides. (Currently not available for CA and PA Customers)Our Live agents are available daily from 8 am to 11 pm (CST). We are operating on all public holidays except Christmas. If you have a Donation or Sponsorship request you would like us to review, please send it to us using the form above, and we will be happy to review the proposal. How long does it take for my order to ship out from your distribution center? Esto es una tienda familiar como es posible. for use of our website. Click here to get notifications about new complaints of Foot Locker. (Currently not available for CA and PA Customers) Our Live agents are available daily from 8 am to 11 pm (CST) HQ address: 330 W. 34th St. New York, NY 10001 We are standing by 24 hours a day, 7 days a week! 200 N. LaSalle St. Suite 1100, Chicago, IL 60601. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. Find a location. Phone. I sent it back for an exchange, explaining I ordered the LIGHT grey Nike hoodie. Customer Service & Support Foot Locker, Inc. Foot Locker partners with various companies and organisations, including: Foot Locker has recently launched a number of partnerships, including a partnership with PENSOLE Footwear Design Academy to provide educational design programs, a tie-up with Adidas to provide a shop-in-shop space dedicated to Adidas products, and a collaboration with Nike and Adidas to market and sell a range of black-on-black designed footwear. Modern material mix. ", "I purchased Michael Jordan Funko Pop! Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. The Company employs a team of customer service representatives and dedicated retail staff across these outlets that deals directly with customers. To use our website, you must agree with the The latest review Refund was posted on Feb 2, 2023. For more in-depth issues, it's quicker and easier to send us an email detailing your problem. Why are multiple charges appearing on my debit/credit account? Find the hottest sneaker drops from brands like shippinginformation, Jordan, Nike, Under Armour . Street style accomplice, empowering her to express her individuality. Offers limited to four SheerID verifications on a rolling 30-day basis, with up to $100 military discount per verification. Will I still get it? Foot Locker carries every major athletic footwear and apparel brand, including Nike, adidas, Jordan Brand, PUMA, Reebok, New Balance, Under Armour, Vans, Converse, ASICS, FILA, New Era, Champion, and many more. NOTE: Please note that we are unable to assist you with queries regarding Shipping & Delivery, Foot Locker Account, Gift Guide, Foot Locker Stores, Product Information, and Raffle via our Customer Care phone line. This is frustrating and a major inconvenience to keep having to go back and forth returning the wrong item. Shop the latest selection of Help at Foot Locker. Find the hottest sneaker drops from brands like shippinginformation, Jordan, Nike, Under Armour, New Balance, and a bunch more. Have a question? 230 Barmac Drive North York, ON M9L 2Z3, Canada |. The Company also operates a customer care team that can be contacted over the phone or via a live chat service who can respond personally to customer queries and complaints. We do our best to respond within one business day. We are standing by 24 hours a day, 7 days a week! The Jordan Delta 2 combines all-day utility, fearless detailing and futuristic design. 30181126. Resume, Interview, Job Search, Salary Negotiations, and more. ", "Order Jordan retro 5 raging bulls that was restock under Champ Sport.. I'd ask for a supervisor but was told they don't have one. Underneath the Prestos outstanding upper is Nikes signature Air technology, as well as a Phylon midsole and Duralon outsole, which together create one of the smoothest rides in the Nike catalog. Foot Locker, Inc. Headquarters 330 West 34th Street New York, NY 10001 (212) 720-3700 Investor Relations IR@footlocker.com Media Relations mediarelations@footlocker.com Customer Care customercare@footlocker.com Shareholder Information Investor Relations Department (212) 720-4600 Transfer Agent and Registrar I have no return paperwork in the box they sent", "Perfectly fine! The Company operates through two reportable business segments: Athletic Stores, which is concerned with the operation of the Companys core chain of retail stores, as well as its Lady Foot Locker, Kids Foot Locker, Champs Sports, Footaction, SIX:02, Runners Point Group brands; and Direct-to-Customers, which is concerned with the Companys ecommerce businesses, including www.footlocker.com, and other affiliates including eastbay.com, final-score.com, eastbayteamsales.com, and sp24.com as well as its international e-commerce businesses, which sell to customers through their Internet and mobile sites and catalogues. It isn't worth your time, money or sanity. She went out of her way to help me buy the sneakers my daughter wanted for Christmas. Working as a Customer Service Representative at Foot Locker: 155 Reviews | Indeed.com Start of main content Foot Locker 67 3.9 Write a review Snapshot Why Join Us 8K Reviews 2.6K Salaries Benefits 102 Jobs 468 Q&A Interviews 21 Photos Foot Locker Employee Reviews for Customer Service Representative Review this company Job Title Foot Locker incurs costs in relation to the acquisition of stock, the operation and management of its physical retail stores, the operation and maintenance of its ecommerce channels and IT infrastructure, the implementation of advertising and marketing campaigns, the operation of its distribution and logistics networks, the management of its partnerships, and the retention of its personnel. Woolworth Group later rebranded as Venator, but with Foot Locker continuing to account for the majority of the groups business, took on the name Foot Locker in 2001 and focused on its athletic shoe operations. Internet Customer Service is available 24 hours a day, seven days a week. For instance: All mail can be addressed to our European Headquarters in the Netherlands. 13 %. (Currently not available for CA and PA Customers) Our Live agents are available daily from 8 am to 11 pm (CST) Mailing address: Footlocker Canada 230 Barmac Dr North York, ON M9L 2Z3 Canada (Supported files: jpg, png, mpeg, ogg, mp4 & webm). She is also a director of La-Z-Boy Chairman, President and Chief Executive Officer, Executive Vice President and Chief Financial Officer, Senior Vice President and Chief Information Officer, City of Industry, California, United States, Innovators, Tech enthusiasts, Data Geeks, and people that want to change the world for the better. . From 2009 to 2011 he served as Group IT Leader eCommerce, Mobile Apps, and Social Media at Verizon Wireless. 35 reviews. Greater than 43%. Three of them had to be returned because they were too small and not as I expected when I send them back it took so long before I even got a reply after multiple emails and calls they kept telling me that it was in the warehouse and I had to wait for them to get them, finally I called again Order # v4021072337. Foot Locker Inc. 330 W. 34th St., New York, NY 10001 |. This will surely increase the credibility of your complaint. Foot locker operates more than 3,383 physical retail outlets, primarily across the US, Canada, Europe, Australia, and New Zealand, as well as franchised stores in the Middle East, Germany and Switzerland, and Korea. How long does it take for my order to ship out from your distribution center? Terrible customer service. How can I check my status? In addition to the physical storefronts, FootLocker.com is a top online destination for sportswear. The Company's products are targeted principally at a range of age groups, primarily younger consumers aged between 15 and 35 years old. Peters joined Foot Locker in 1997 as Assistant Controller of the Registrant's Financial Services Centre, a role he held for just a year. Partnering with store management, you will be expected to achieve personal and productivity goals . To write a complaint about Kids Foot Locker and get an answer from the officials of Kids Foot Locker, Complaintsboard.com's objective complaint writing and answer providing system can be used. Day, seven days a week was told they do n't have.! Take for my order to ship out from your distribution center are operating on all public holidays except Christmas season! Empowering her to foot locker customer service hours her individuality so it all looks negative? \r\n\r\nMy experience fine! For her kindness and help this holiday season with customers confirmation email ) the... 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