When you need to request a return, let us know why youre submitting a request and include a few photos as proof. "At $23 including the shipping increase next week, I could have just bought it on Amazon brand new. Here is a quick overview of getting the most out of your Mercari store: Looking for a full run-down on how to sell on Mercari? The browse and search options are extremely user-friendly and help you find exactly what you are looking for. Although Mercari has packing guidelines on its website, you can opt for Mercari Pack and Ship to get experts to pack your products. Whatever it is, itll be mentioned on the product page, so you can choose whether to proceed or not. Seasoned sellers recommend contacting support via the app rather than attempting to get through on the helpline. How do people make money on survival on Mars? More information makes you look more authoritative and legitimate as a seller to demand top dollar for your items. Your going to see a big resurgence of "barter". Unlike Poshmark, Mercari sells more than just fashion accessories. A cheap reproduction of an item is an illegal practice. If they examine it and realize that its not advertised, they will want to return the item, which is going to be your responsibility. Its not a place to buy lower-end items. Although this does not necessarily mean most sellers are having more success with eBay than they are with Mercari. Well, congratulations to you for making it this far! Unfortunately, there are some sellers on Mercari with a wide range of interesting listings but are not so active on the app. Is domestic violence against men Recognised in India? A low commission rate is one of the factors that makes Mercari a popular choice among sellers. Provide details as to why you are requesting a return and attach some photos as proof. I bought a present for Christmas for my son on Mercari almost two weeks before Christmas and asked the seller to ship immediately so we would have it before Christmas. However, you may visit "Cookie Settings" to provide a controlled consent. So, in this article, well introduce you to Mercari and discuss how Mercari works both for buyers and sellers. Mercari takes 10% from each purchase, but it doesnt charge listing fees. These cookies ensure basic functionalities and security features of the website, anonymously. With no upfront fees, a quick listing process, and easy shipment, getting rid of extra stuff and raising some cash is easy. Alternatively, you can make an offer and try to negotiate a better deal. For buyers, shipping can be free or paid, depending on the sellers decision. Mercari attracts younger crowds and niche audiences, whereas eBay caters to all kinds of buyers. if (document.mmm_fo) document.write ("&mmm_fo=1"); var m3_u = (location.protocol=='https:'? Go on the product page and the sellers profile. Selling on Mercari is straightforward. Absolutely not having to meet up with the buyer is awesome. This means that you can find: In short, Mercari has everything from bags, shoes, and jewelry to furniture, guitars, and drills. First transaction was cancelled, the other two orders went to completely different addresses in my zip code. Unfortunately, this is now where my wife spends the majority of her time. If the return hasnt received a tracking scan within 7 days of approval, the return will be cancelled and well pay the seller. Mercari was founded in 2013 in Japan before it expanded to the US a year later. I prefer the UPS Store, but the Post Office or FedEx are other options. To correctly calculate shipping, you must enter your Zip Code. This is usually due to attempting to sell new items at full price. You can get a full refund within three days of receiving (and before rating the seller) any item if its damaged, not as described, or incorrect/missing. With Instant Pay, you can request your money and have it in minutes on your debit card. Check out the next section for a full rundown of how the return policy works. You may even want to change it as frequently as you can to up your protection. Buyers are allowed to pay for items via PayPal, but sellers dont have that option to get paid. Well guide you through the process so your request can be reviewed as quickly as possible. Verification can help ensure real people write reviews about real companies. You can do a bit of thrift buying online and then resell the items on Mercari. If you deal with a seller outside of Mercari, theres a high probability that its a scam. Mercari also runs promotions, discounts, and coupons, so keep an eye on them. This means you should never attempt to sell personal data via the platform. Lets find out below: As mentioned several times, Mercaris fee is only 10% per item sold. This seemed super shady to me that she would play dumb about the shipping guidelines. This will help us make sure that your refund and the return are processed correctly. You also have the option to opt-out of these cookies. Youll never really know until you receive your order. For example, you can only sell second-hand goods on certain marketplaces and cant, for example, set up a dropshipping business. When I first logged in, I was pleasantly surprised at how simple it was to browse categories and search for specific items. 'In honor of imnotlegolas for starting this subreddit. The fee for local delivery is $10.99 for all categories (except furniture) to be paid by the buyer. While Mercari is much smaller than the likes of eBay or Amazon, and while it doesnt foster a unique reselling community such as on Poshmark, it does a great job at combining the best of both worlds. As a seller, you do not have the option to be paid via PayPal. I just recently gave it another shot and experienced the same thing. To conclude, Mercari is legit, and its perfectly safe to use if you have your wits about you. because if you rate the seller even with a bad rating. BEWARE OF THE Medicare doesnt release payments to sellers unless the buyer confirms that they received the item and is satisfied with it. I am a seller with mercari and the name of my shop and someone bought my product and lord that the barcode was different when the barcode I displayed was the same.inasmuch as it was a fellow seller that her reviews for selling fake product is alarming.now she is returning back a different item I didnt ship and exchange my own product with hers and mercari approved her return despite me showing all my proofs.I am very disappointed at mercari cos they just stepped on my integrity of providing excellent customer service and I am taking my goods from mercari and keep maintaining my eBay and Facebook market..God will judge u mercari and that customer that lied on me. cross listing between Poshmark and Mercari, You download the Mercari app on your phone from the. These cookies will be stored in your browser only with your consent. It usually happens after I believe 35 days, but you could also contact customer service and they push it through. Its frustrating that we dont get This is for shipping and handling. Mercari does not accept Returns or issue a refund if the Buyer rated the order and released payment to the Seller or in the following circumstances: Returned request approved, but Buyer does not return the item back to the Seller after seven days from receiving. She replies "Oh Well" and that ended the conversation. Instead, you can browse through thousands of items listed by others. Pack your product, paste the label, and drop it off at the nearest carrier center. Most sellers praise the platform as the easiest, least expensive, and fairest to work with of all sites. The highest number of complaints go to Mercari scams and poor dispute resolution. If the payout amount is $10 or more, direct transfers are free. However, eBay is the more popular site in terms of traffic. Simply go to the Sell tab at the top of the page and start listing all the things you have for sale. So the only reason you may get scammed on Mercari is if you let your guard down and dont use common sense. Using more than one platform will undoubtedly help you sell more. There are many places online where you can sell your clothing, as well as other items. Mercari doesnt allow buyers to cancel any order without your approval unless the product was not as described, damaged, incorrect, or shipped late. No way to cancel offers. False claims still happen because some sellers cant be bothered to complete their product descriptions. Analytical cookies are used to understand how visitors interact with the website. Add some protection so the item wont get damaged in transit. How can I increase my Express Entry score? document.write ("?zoneid=2"); Its available as a mobile application too, which has been downloaded 50 million times in the US alone. The next step is to place your item into a specific category to make it easier for people to find your item while browsing. With Mercari, you can either pay for the shipping yourself or charge the buyer. This cookie is set by GDPR Cookie Consent plugin. As I stated before, Mercari suggests you list items for 70% less than the suggested retail price because most buyers are not looking to purchase items at full price. You can sell your used electronics, used clothing, and many other used items via the app. WebStarted selling on Mercari and there is no protection for sellers. Before you ask any more questions, make sure you read our Mercari review. Remember, you will not receive payment until after the buyer has rated you and the item. Sometimes, a seller might try to contact you on another platform like, lets say, WhatsApp or Facebook Messenger. , Information provided by various external sources. Sellers can cancel an order to sell higher to someone else. Mercari lets merchants ship any way they like. Many online marketplaces have introduced restrictions on what you can and cannot sell. Scamming Customer Service. Mercari is similar to other marketplaces, which means people can sell both used and new items. If you plan on purchasing a cheap item ($1-$15), youd better think twice about it. As I mentioned before, when you deal outside of the app, youre no longer covered by their protection and guidelines. The package was supposedly 8 pounds but it got delivered inside the mailbox. Its great that you dont need a desktop or any other device to do business in Mercari. You can also start a side hustle of reselling items on Mercari to get an extra income stream. Like eBay or Amazon, Mercari covers various categories and doesn't limit buyers to any one type of product. This is software and tools that I recommend to help readers along their journey. They were very NASTY about it, so I was nasty back at them and they banned me from their site LOL. This is to protect the buyer, so they can verify the item you sent is the one they bought. If your direct deposit is under $10, there is a $2.00 fee added. The main reason why Mercari shipping is so cheap is that they offer fixed rates via FedEx or USPS. Does Mercari pay for the return label? This is a good site to buy stuff at a discount. When the return is approved, Mercari will send you a return label to return the item to the seller. Customer service is non existent and a joke. I've had four orders screwed up in just the last three weeks and it looks like people selling stuff on there are working for Mercari and ripping people off. Ugh. You wont get paid unless the buyer rates you. Well also share this with the seller. But it cant be glossed over that there are some negatives, so lets take a look at what they are: This one comes up a lot, not only for Mercari but for other marketplaces too. At least 3 time an advertised item I order got canceled but it takes up to 10 days to get your money back. But what exactly is Mercari, and how does it all work? You dont want the package to be delivered to the wrong person. Necessary cookies are absolutely essential for the website to function properly. Scammers will try to get you out of the platform to avoid following Mercaris guidelines. There is also an additional $2 fee for direct deposits to your bank account under $10, which means its best to hold on until your balance exceeds $10 before cashing out. [CDATA[ As for payments, the seller will only get the funds once the buyer confirms the order and rates the seller. I SPENT 500 ON A PAIR OF FAKE SHOES!!! However, I suggest using their email or contact form for the fastest response. This means some satisfied buyers and sellers use the app, which is a testament to Mercaris legitimacy. The final step involves rating the seller and the item. If you locate any counterfeit items, be sure to report this suspicious activity immediately. You can sell just about anything on the app. I look carefully at the description, and pictures. Counterfeit items are items that are cheap knock-offs passed as genuine legitimate items. You have to do your part in not divulging your login information to anyone. You also have to be extremely accurate when filling out the label for the order. Its a good practice to make sure that the seller posts photos of the item that youre eyeing from every angle. There were rulers placed next to the item in the photos and the description stated measurements. 'https://www.ecommercebytes.com/new_ad_server/www/delivery/ajs.php':'/new_ad_server/www/delivery/ajs.php'); By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Terrible customer service, Purchased a German ashtray and it arrived shattered. The switcheroo is when the buyer keeps your item and sends back a different one under false pretenses that youve shipped a damaged or counterfeit item. All Rights Reserved 2022 Theme: Promos by. Mercari does ID checks to ensure the buyers safety. Also wondering if the buyer will not have to pay if I never rate, or does Mercari hold it since she already rated me? Mercari is an ecommerce platform where you can sell clothes, electronics, toys, jewelry, and more. PoshMark is typically used by people who want to buy and sell womens clothing and fashion items. With so many potential buyers, you have a good chance of selling your items. Want to learn more about how Mercari stacks up versus Poshmark? Related Reading: Is Swagbucks Safe? You can buy almost anything on the site, which means you can sell just about anything you can imagine on Mercari. When you make a purchase using links on our site, we may earn an affiliate commission. Mercari has partnered with companies like Uber, so you don't have to meet the buyer/seller. More garage sales. Readers like you help support MUO. They maintain an average of 4.5 stars on the Google Play store. Buyer beware!! This is absolutely one of the worst buying websites that Ive ever dealt with !! The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". Do you want to get paid to sell electronics and other products? How long is MOT certificate normally valid? As of now, Mercari collects and remits sales taxes from sellers in 34 states. Address Switching. To avoid cancellations, we ask that sellers keep their listings up to date and ship orders as soon as possible. It asks you to add beginning and minimum prices and keeps varying them depending on the demand. The company has been around since 2013, and since then, it has grown to become one of the top buying and selling apps in the United States. Mercari sellers exepec their buyers to do all the research. In the world of peer-to-peer ecommerce, you already have eBay, Poshmark, Vinted, Grailed, and Tradesy just to name a few. All you need is your phone, which means you can conduct business pretty much anywhere. So now the scammer is out there selling with one successful sale lmao. I wanted to close the transaction, so I contacted Mercari and they closed it for me. But if you need to flip items quickly, I would not bother cross-listing on Mercari. WARNING) I was scammed by mercari, I tried to return the item however, it didn't let me and my account was disabled so I couldn't contact the seller. '&charset='+document.characterSet : '')); Mercari is a great way to purchase items for less. Create an account to follow your favorite communities and start taking part in conversations. The second-longest side can be no longer than 20 inches. Then youll write a short description of it before setting its selling price. The seller was new and hadnt rated me for a couple days. According to their site, you can reach them from 8 to 6. Once a rating is submitted, the seller gets paid and you can no longer return the item. So, is it better than Mercari? Finally, you get to set your requested price. How does it compare to other marketplaces such as Poshmark? It's killing the resale business. That way, you get a good look at what youre going to receive. Then she starts to complain that FedEx is terrible and the UPS and USPS are much better. Mercari offers two methods for withdrawing your money: Instant Pay and direct deposit. ).I got my money back after sending in proof from post office but spent so much time on this for nothing.The customer service is the worst I have ever experienced. Is it better to ship yourself on Mercari? Plus, the listing gets a boost every time the price drops. Mercari sucks! One of the go-to pieces of advice if you are in the reselling business is to start using a cross listing app. Lets see how the two compare. Your instinct is to contact Mercari customer support, but they cant really help you. Besides being able to browse for items generally, Mercari also displays popular items in its main categories. WebSeeing that a buyer rated me means I dont have to worry about that order anymore (they received and accepted it) so I focus on messages that need to be answered, orders that You may either be penalized or have your account suspended. Youre going to kill off your users @mercari_app with this kind of shipping increase. If you use Mercari prepaid labels, it emails you the label as soon as the order is placed. Thanks everyone for the fast and fabulous feedback. So there is that small layer of protection when it comes to the release of payment. 2. Some sellers are unhappy with the 10% commission fee on each sale; however, the platform has to make money somehow. Legal documents like licenses and passports. Youre in luck; I have a referrallink for you here! 2023 Trustpilot, Inc. All rights reserved. 10% is a very reasonable and low fee for the service. In the last 12 months, only 1.9% of Mercari reviews were positive. Youre probably extra wary about giving your credit card information to an app like Mercari. However, customers report waiting days for any feedback on their queries. YouTube Monetization: How Many Views Do You Really Need? This means it will continue to be a top online marketplace to make money on the side, potentially turning it into full-time income if you decide to use the site to sell items regularly. Sometimes, sellers will even upload photos they pulled from the web. Its a devious move that you have to sniff out. What i got was a toy! Could be her daughters account (if they share the exact same name spelled slightly differently). The best way to get ideas is to browse the Mercari categories and subcategories, apply filters, and check the listing pages of experienced sellers. Disclosure: this article might contain links to the resources discussed.Some of the links are affiliate links, meaning that I will make a small commission if you purchase a product or service by using the link. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. Companies can ask for reviews via automatic invitations. document.write (document.charset ? ". With thousands of listings available in various categories, there's a lot to explore. Later the same day she receives item and quickly rates me. What Is DALL-E and How Does It Create Images From Text? Mercari has dozens of product categories, so you can expect to find everything from clothing to electronics. [CDATA[ Mercari gives the buyer 3 days after the item is delivered to submit a rating. If the buyer fails(or forgets) to leave a rating Mercari will automa If you want to avoid the fee for direct deposit, dont request payment until you have more than $10 in your Mercari account. But having one bad review isnt a big deal, and most buyers understand that. Mercari customer service also takes fraud seriously. '&charset='+document.charset : (document.characterSet ? Use of them does not imply any affiliation with or endorsement by them. In this Mercari review, youll find everything you need to know about being a seller on Mercari. If there is, you have a 3-day period starting from the delivery date to request a return. I used to work retail when I was much younger, so I get that dealing with people can be trickybut there is an extra layer of difficulty in communicating via messenger that I had not anticipated when I decided to list some miscellaneous items for sale. After signing up, they sent me a confirmation link, and I was able to access the platform. Its a great place to hunt for bargains. You package up the item and ship it to the buyer using Mercaris shipping labels (which you can purchase directly through the app). Its a common theme in thread that buyers often rate poorly due to shipping even when it has nothing to do with seller. They only have one address for me, so how can this happen. There is a chat option to reach out to sellers, so you dont have to communicate outside of the app. No follow afterwards, so going to assume its not a 5 star rating. Often the customer support team will receive thousands of inquiries a day, and getting to them all will undoubtedly take time. document.write ("-->,